Privacy Policy

1. Introduction

Shaadi India respects your privacy and is committed to protecting the personal information provided by users of our website and matrimonial services.

This Privacy Policy describes the types of information that may be collected, the purposes for which that information may be used, how it may be protected and the choices available to users.

2. Information We May Collect

Depending on the features you use, Shaadi India may collect information such as:

• Name and profile information.
• Date of birth and age-related information.
• Gender and matrimonial preferences.
• Email address.
• Mobile phone number.
• City, state and other location-related profile information.
• Religion, community, caste, sub-caste, gotra or similar matrimonial preferences where voluntarily provided.
• Education and professional information.
• Family and lifestyle information that you choose to add to your profile.
• Profile photographs and other uploaded profile content.
• Account, membership and transaction-related information where applicable.
• Information you provide when contacting customer support.

3. Information Collected Automatically

When you access the website, certain technical information may be collected automatically for security, functionality and performance purposes.

• IP address.
• Browser type and version.
• Device type.
• Operating system.
• General website usage information.
• Pages visited and interaction information.
• Date and time of access.
• Technical error and diagnostic information.

4. How We Use Your Information

Information may be used for purposes including:

• Creating and managing your matrimonial account.
• Displaying your matrimonial profile according to your selected privacy settings.
• Helping you search for compatible profiles.
• Providing matchmaking and profile discovery features.
• Enabling communication features available to registered users.
• Processing membership or service requests.
• Providing customer support.
• Preventing fraud, misuse, spam and unauthorized activity.
• Maintaining website security.
• Improving website performance and user experience.
• Complying with applicable legal requirements.

5. Matrimonial Profile Information

Shaadi India is a matrimonial platform. Therefore, information that you voluntarily include in your matrimonial profile may be visible to other users depending on your account settings and the features available on the platform.

Users should carefully consider the information they choose to publish publicly or share with another user.

6. Photos and Uploaded Content

If you upload photographs or other content to your matrimonial profile, that content may be processed and displayed as necessary to provide the profile and matchmaking services you request.

You are responsible for ensuring that the content you upload does not violate the rights, privacy or intellectual property rights of another person.

Shaadi India may remove content that violates applicable law, platform policies or these terms.

7. Use of Information for Matchmaking

Profile information may be used to provide search, recommendations, matchmaking and profile discovery features.

Depending on the features implemented on the platform, matching systems may consider information such as age, location, religion, community, education, profession, preferences and other profile information.

Any recommendation or matching result is provided as a platform feature and should not be treated as a guarantee of compatibility, relationship or marriage.

8. Communication Between Users

If communication features such as messaging, connection requests or similar features are available, information necessary to provide those features may be processed.

Users should exercise caution when communicating with other members and should avoid sharing sensitive financial or security information.

9. Cookies and Similar Technologies

Shaadi India may use cookies, session technologies or similar technologies where required to operate the website and improve functionality.

These technologies may be used for purposes such as:

• Maintaining login sessions.
• Remembering selected preferences.
• Improving website functionality.
• Security and fraud prevention.
• Understanding website performance where applicable.

You may be able to control certain cookies through your browser settings. Disabling necessary cookies may affect some website functionality.

10. Sharing of Personal Information

Shaadi India does not intend to sell your personal information as a standalone product.

Information may be shared or made available where reasonably necessary for providing services, maintaining the platform, processing transactions, ensuring security, or complying with applicable law.

Service Providers

Certain third-party service providers may process information on behalf of the platform for services such as hosting, infrastructure, security, payment processing, communications, analytics or technical support, where such services are used.

Legal Requirements

Information may be disclosed where required or permitted by applicable law, legal process, court order or lawful government request.

11. Payment Information

Where paid memberships or services are offered, payment transactions may be processed through third-party payment providers.

Shaadi India may receive transaction-related information such as payment status, transaction reference and membership details.

Full card numbers, banking passwords, UPI PINs and other payment credentials should not be stored by Shaadi India unless specifically required and lawfully handled for an applicable service.

12. Data Security

We take reasonable technical and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, loss or destruction.

Security measures may include access controls, authentication mechanisms, secure hosting practices, monitoring and other safeguards appropriate to the nature of the information and the platform.

13. Data Retention

Personal information may be retained for as long as reasonably necessary to provide the requested services, maintain an account, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud or protect legitimate business and security interests.

When information is no longer required for a lawful purpose, it may be deleted, anonymized or otherwise handled in accordance with applicable requirements.

14. Account Deletion

Users may request account deletion or closure through the account functionality or support channel made available by Shaadi India.

Deleting an account may not immediately remove information that must be retained for legal, security, fraud prevention, dispute resolution or other lawful purposes.

15. Your Privacy Choices and Rights

Subject to applicable law and the operational availability of relevant mechanisms, users may have rights or choices relating to their personal data, including:

• Requesting information about personal data associated with their account.
• Requesting correction or updating of inaccurate profile information.
• Requesting deletion of personal information, subject to applicable legal and operational requirements.
• Managing profile visibility through available account settings.
• Withdrawing consent where processing is based on consent, subject to applicable law.
• Raising a privacy-related complaint or request through the available support channel.

16. Children's Privacy

Shaadi India is intended for adults seeking lawful matrimonial relationships.

We do not knowingly invite children to create matrimonial accounts.

If we become aware that a person who is not legally eligible to use the matrimonial service has created an account, appropriate action may be taken.

17. Third-Party Websites and Services

The platform may contain links to external websites, applications or services.

Third-party services operate under their own privacy policies and terms. Shaadi India is not responsible for the privacy practices of independent third parties.

18. Fraud, Abuse and Safety

Information may be processed to detect, investigate and prevent fraudulent activity, fake accounts, impersonation, spam, abuse, unauthorized access and other activities that may threaten users or the platform.

Where appropriate, information may be shared with competent authorities or relevant parties in accordance with applicable law.

19. Business Transfers

In the event of a merger, acquisition, restructuring, sale of assets or similar business transaction, personal information may be transferred as part of the transaction, subject to applicable law and appropriate privacy protections.

20. Changes to This Privacy Policy

Shaadi India may update this Privacy Policy from time to time to reflect changes in the website, services, technology, legal requirements or privacy practices.

The updated version will be published on this page with a revised "Last Updated" date.

21. Applicable Law

This Privacy Policy is intended to operate in accordance with applicable laws and regulations of India relating to privacy, data protection and electronic services, as applicable from time to time.

Nothing in this Privacy Policy is intended to limit any mandatory privacy or data protection rights that cannot lawfully be excluded.

22. Contact and Privacy Requests

If you have a privacy question, request, complaint or concern regarding your personal information, please contact Shaadi India through the official support or contact channel provided on the website.

23. Important Privacy & Safety Notice

Matrimonial interactions involve personal and relationship-related decisions. Users should verify information independently and use reasonable caution before sharing personal information, sending money or meeting another member offline.

Shaadi India does not guarantee the identity, intentions, background, financial status, character or future conduct of any individual user.